Refund & Cancellation Policies

These Refund and Cancellation Policies outline the guidelines and procedures for requesting refunds and cancellations for products purchased from KN Enterprises through the e-commerce website By placing an order through the Website, you agree to the terms of these Policies. If you do not agree with any part of these Policies, please do not place an order.

Refund Eligibility

(a) The Company offers refunds on products based on certain conditions. To be eligible for a refund, you must meet the following criteria:

  • The product is defective, damaged, or does not match the description provided on the Website.
  • You notify the Company of the issue within 7 days from the date of delivery.

The product is returned in its original condition, unused, and with all original packaging and tags (if applicable).

(b) Please note that certain products may be excluded from refunds due to their nature or specific restrictions mentioned on the Website. These may include but are not limited to digital downloads, perishable goods, and personalized items.

Refund Process

  • (a) To request a refund, please contact the Company's customer support within the specified timeframe mentioned in Section 1(a). Provide the necessary details, such as order number, product information, and a description of the issue.
  • (b) The Company will review your refund request and may require additional information or evidence to assess the situation.
  • (c) If your refund request is approved, the Company will provide instructions for returning the product. You will be responsible for shipping the product back to the Company, unless otherwise specified.
  • (d) Upon receiving the returned product and verifying its condition, the Company will process the refund within a reasonable timeframe. The refund will be issued using the original payment method, unless otherwise agreed upon.

Cancellation Policy

  • (a) If you wish to cancel an order, please contact the Company's customer support as soon as possible.
  • (b) Orders can only be canceled if they have not been shipped or entered the final stages of processing. The Company will make reasonable efforts to accommodate cancellation requests, but cannot guarantee cancellation if the order is already in transit or fulfillment has begun.
  • (c) If your cancellation request is successful, any payment made for the canceled order will be refunded using the original payment method, unless otherwise agreed upon.

Non-Refundable Items and Fees

  • (a) Certain items or services may be non-refundable as mentioned on the Website. These may include but are not limited to gift cards, clearance or sale items, and shipping charges (unless the product is defective or the issue is due to the Company's error).
  • (b) Any non-refundable fees or charges associated with the order, such as transaction fees or customs duties, will not be refunded unless explicitly stated otherwise in these Policies or required by applicable laws.

Contact Information

If you have any questions, concerns, or requests regarding the Refund and Cancellation Policies or need assistance with a refund or cancellation, please contact us at

Please note that these Policies are subject to change without prior notice. The most up-to-date version of the Policies will be available on the Website.

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